Privacy Policy

Last Updated: July 6, 2026

Welcome to Nerf Action Xperience Doha (“Nerf Action Xperience”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make inquiries, or use online booking services. By using our website, you agree to the practices described in this Privacy Policy.

1. WHO WE ARE

This website is operated by Nerf Action Xperience Doha.

For questions regarding this Privacy Policy or your personal information, please contact us:

Email: [Insert Email Address]
Phone: [Insert Qatar Phone Number]
Location: Doha, State of Qatar

2. INFORMATION WE MAY COLLECT

We may collect the following types of personal information.

Information You Provide to Us

When you submit an inquiry, contact us, make a booking, purchase tickets through our website, register for promotions, or communicate with customer support, we may collect your full name, email address, phone number, booking information, ticket information, transaction-related details, and communication preferences.

Automatically Collected Information

When you use our website, we may automatically collect your IP address, browser type, device information, website usage data, pages visited, time spent on the website, and referral source. This information helps us improve website performance and user experience.

3. ONLINE BOOKINGS & THIRD-PARTY PAYMENT PROCESSING

Online ticket purchases and payments may be processed through third-party booking and payment providers. Payment transactions are handled by third-party payment processors, and we do not directly store payment card information on our systems. Payment providers may collect the information necessary to process transactions securely. Your use of third-party booking or payment systems may also be subject to their own privacy policies and terms. We encourage users to review the privacy policies of any third-party payment providers used through our website.

4. HOW WE USE YOUR INFORMATION

We may use your information to process bookings and reservations, manage customer inquiries, communicate regarding tickets or bookings, improve our website and customer experience, provide customer support, detect fraud or security issues, comply with legal obligations, and send updates, promotions, or offers where permitted or with your consent.

5. MARKETING COMMUNICATIONS

We may occasionally send promotional messages, special offers, or event updates. You may opt out of marketing communications at any time by clicking the unsubscribe link where applicable or by contacting us directly.

6. CHILDREN’S PRIVACY

As a family entertainment destination, we recognize the importance of protecting children’s privacy. Our website is intended for use by parents, guardians, and adult users making bookings or inquiries. We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement. If you believe a child has provided personal information inappropriately, please contact us so we may review and remove such information where necessary.

7. COOKIES & WEBSITE ANALYTICS

Our website may use cookies and similar technologies to improve functionality, understand visitor behavior, analyze website traffic, and enhance user experience. Cookies are small files stored on your device. You may disable cookies through your browser settings; however, some website functionality may be affected. We may also use website analytics tools, including third-party analytics services, to better understand how visitors interact with our website.

8. SHARING OF INFORMATION

We may share information with third-party service providers that assist us with booking systems, payment processing, website hosting, analytics, customer support, and operational services. We may also disclose information where required by law, regulation, legal proceedings, or governmental authorities, or when necessary to prevent fraud, abuse, unauthorized activity, or security threats. We do not sell your personal information.

9. DATA SECURITY

We take reasonable technical and organizational measures to safeguard your personal information. However, no online system or internet transmission can be guaranteed to be completely secure. You use our website at your own risk.

10. DATA RETENTION

We retain personal information only for as long as reasonably necessary for operational purposes, bookings, legal obligations, dispute resolution, and business recordkeeping.

11. THIRD-PARTY LINKS

Our website may include links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. Please review their privacy policies separately.

12. YOUR RIGHTS

Subject to the applicable laws of the State of Qatar, you may request access to your personal information, correction of inaccurate information, deletion where appropriate, or withdrawal of consent where applicable. To make a privacy-related request, please contact us.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any changes will be posted on this page together with an updated revision date. Please review this page regularly.